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Welcome to our Knowledge Base, where you’ll find immediate answers on topics people have asked before. If you need help making purchases, managing your profile or account, or want to learn more about our games and merch, you’re in the right place.
Frequently Asked Questions
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- How’s the quality of your Merch?
We know a thing or two about making merch around here. We want colors that are vibrant and stay that way through a ton of washes, high quality fabrics that feel good, and fast delivery times. And we want to do all that ethically and sustainably.
So, we really took the time to research and partner with only the best merch manufacturers located in the United States and we make sure they only use high quality fabrics from big brands like Champion, Bella+Canvas, Cotton Heritage, and Lane7. These companies make superior clothes that feels better, lasts longer, and takes the ink design much better than others.
- What’s your return policy?
We offer a 30 day money back guarantee policy on all non-digital purchases. We also allow a 24 hour return window for digital items in case there are compatibility issues. Here’s the full details of our refund and returns policy .
- How much is shipping?
Nothing. Nada. Zip. We offer free shipping on every single order.
- Where do you ship to?
We currently only ship to the United States. But of course our digital products, like our games, can be purchased and downloaded anywhere.
We plan to ship internationally to Canada, the UK, and Europe eventually.
- What kind of payments do you accept?
We use WooPay (Stripe), so we accept all major credit and debit cards. We also accept Google Pay, Apple Pay, and PayPal.
- Do you offer Buy Now, Pay Later?
Yep! We've partnered with Klarna, Affirm, and AfterPay to allow our awesome customers (aka, you!) to get your purchase now and pay later.
- Got any coupons?
We run coupon specials often, so keep your eyes peeled. Plus we send out coupons to our newsletter subscribers too.
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